Our Story
We believe everyone deserves a great manager
Good Authority started with a simple observation: people don’t leave companies. They leave conversations that never happened. We’re building the tool that makes sure those conversations do.
Jonathan Raymond is the author of Good Authority: How to Become the Leader Your Team Is Waiting For and the creator of The Accountability Dial—a coaching framework used by over 100,000 managers at companies like Panasonic, Amazon, Okta, and TikTok. He was named one of Inc. Magazine’s Top 100 Leadership Speakers.
Before founding Good Authority, Jonathan served as CEO of EMyth, the pioneering small business coaching company, where he led the organization through a transformation of its coaching methodology. He holds a law degree from NYU School of Law and a B.A. from Binghamton University—but it was 20+ years of working with leaders at every level that taught him what actually works.
The core insight behind all of Jonathan’s work is deceptively simple: people don’t need more information about leadership. They need someone to help them say the right thing, at the right time, in the moment that matters. For years, that meant expensive human coaches—available only to executives and senior leaders. Most managers got a two-day workshop and a binder they’d never open again.
From book to methodology to AI
It started with the book. Good Authority laid out a different philosophy of leadership—one built on the idea that accountability isn’t punitive, it’s an act of care. That the conversations managers avoid are exactly the ones their people are waiting for.
The book became a methodology. The Accountability Dial gave managers a shared language for the five stages of every accountability conversation. Tens of thousands of leaders learned it through workshops, coaching programs, and organizational partnerships.
But coaching doesn’t scale. The best human coaches can work with a handful of leaders. The methodology reached hundreds of thousands of managers, but the moment-to-moment coaching—helping someone find the right sentence before a hard 1:1, or naming a pattern before it becomes a problem—that was still available to very few.
That’s why we built Ren. Not to replace human coaching, but to make the best parts of it available to every manager, every day, inside the tools they already use. Ren is the culmination of 15+ years of learning what actually changes how managers lead: not curriculum, not content, but the right question at the right moment.
What Drives Us
Real coaching has teeth. Now it scales.
We believe the manager relationship is the single biggest lever in any organization. Not culture decks. Not perks. Not even strategy. How a manager shows up in the moments that matter—that’s what determines whether people stay, grow, and do their best work.
We believe coaching should be private, personal, and opt-in. Ren never reports to HR. It never shares what a manager says. Trust is the foundation—without it, nothing else works.
And we believe AI should make humans more human, not less. Ren doesn’t give managers scripts. It helps them find their own voice. That’s the difference between compliance and real growth.
See what Ren can do for your team
15 years of coaching methodology, available to every manager on your team—starting today.
7 days free · No credit card required